Course curriculum

    1. Basic Reception Etiquette

    1. Privacy Dec 2021

    2. Listen to this together with the Privacy PDF in previous lesson

    1. Task Manager - December 2024 (Swathi, Chu, and Mischelle)

    2. CDBS Balance - Dec 2024 (Jen)

    3. Consent Forms - Dec 2024 (Jen)

    4. Create PPlan on CS for Aligner Instalments

    1. How to make a basic appointment

    2. How to Change D4W Passcode (April 2024)

    3. Orthodontics (Invisalign and Braces) Instalments

    4. Allocating Receipts on D4W

    5. How to Add a New Line in Appointment Book

    6. How to: Processing Medicare on D4W (Checking Fee Levels)

    7. Setting Up SMS Reminders for Clinicians

    1. Intro to Daily VA Checklist (April 2024)

    2. Responding to Patient Care Messages (April 2024)

    3. Checking Deposits (April 2024)

    4. New Patient Form (April 2024)

    5. CBDS (April 2024)

    6. 2 Weeks 'M' SMS (April 2024)

    7. Huddle Prep (April 2024)

    8. Referral Source from NP Forms (April 2024)

    9. 'n' Appointments (April 2024)

    10. Checking for Outstanding Balance (July 2024)

    1. What is the Value of a New Patient?

    2. What is YOUR Role in this

    3. The Ultimate Goal

    4. Be Stingy with you Time - Prioritise

    5. Know your Intentions

    6. Phone Call Script

    7. New Patient Phone Calls and Answering Enquiries - January 2025

About this course

  • $9,999.00
  • 54 lessons
  • 10.5 hours of video content